Frequently asked questions
What Is an eSIM and How Does It Work?

An eSIM (embedded SIM) is a digital SIM that allows you to activate a mobile data plan without needing a physical SIM card. With an eSIM, you can download multiple data plans directly to your phone — perfect for international travel, remote work, and dual-SIM flexibility.

Unlike traditional SIMs, eSIMs are stored inside your device, meaning you can switch carriers or plans without swapping cards.
How Can I Use the eSIM Service?

Our eSIM plans are compatible with a wide range of smartphones and tablets.

✅ iOS Devices

You must have iOS 12.1 or later and an unlocked iPhone.

Any iPhone model from iPhone XR, XS, or newer supports eSIM.

⚠️ Note: If your iPhone was purchased under contract with a mobile carrier, it may be network-locked. Contact your provider to unlock it before using an eSIM.

✅ Android Devices

Most modern Android phones support eSIM, including Samsung, Google Pixel, Motorola, Oppo, and Huawei devices. Make sure your phone supports eSIM by checking “Settings → Connections → SIM Manager.”
When Can You Use an eSIM?

Here are some of the most common scenarios for using an eSIM:

  • ✈️ Traveling abroad: Add a local data plan without changing your SIM.
  • 📶 Keep your primary SIM for calls, while your eSIM handles data.
  • 🧳 Business trips or remote work: Stay connected worldwide without roaming charges.
  • 🌐 Dual SIM convenience: Manage personal and work numbers on the same phone.
How to Set Up an eSIM on iPhone (iOS)

Follow these steps to activate your eSIM on any compatible iPhone:

  1. Purchase your eSIM plan on our website.
  2. Receive your eSIM QR code via email within minutes.
  3. On your iPhone, open:

    Settings → Cellular → Add Cellular Plan
  4. Scan the QR code from your email.
  5. When prompted, select “Add Cellular Plan.”
  6. Change the label to “eSIM” (recommended).
  7. Choose “Use eSIM for cellular data only” → Continue.
  8. Select “Use Primary as the preferred line” → Done.
  9. Verify that the APN Name matches your plan:

    Settings → Cellular → eSIM → Cellular Data Network → APN.

💡 Tip: Turn on Data Roaming in Settings → Cellular → Data Roaming to ensure your eSIM connects properly abroad.
How to Set Up an eSIM on Android

Here’s how to activate your eSIM on Android devices (Samsung, Pixel, etc.):

  1. Buy your eSIM plan from our website.
  2. Check your inbox for the QR code email.
  3. On your phone, go to:

    Settings → Network & Internet → Mobile Network
  4. Tap “Download a SIM instead?” → Next.
  5. Scan your QR code when prompted.
  6. Tap Download → Done.
  7. Verify your APN:

    Settings → Mobile Network → eSIM → Access Point Names (APN).
What Is the Network Speed?

Our eSIMs offer 4G/LTE speeds in most countries, and 5G support is available in selected regions.

Connection speed may vary depending on your carrier’s local network coverage and the region you are traveling in.
Are Voice Calls and SMS Included?

Currently, our eSIM plans are data-only.

You can still use internet-based calling apps like WhatsApp, Telegram, Messenger, or Skype to make calls and send messages.
How to Use Dual SIM on iPhone

Dual SIM lets you use your physical SIM for calls/SMS and your eSIM for data:

  1. After scanning your QR code, label it as “Secondary.”
  2. Go to Settings → Cellular → Default Line → choose “Use Secondary for cellular data only.”
  3. Tap OK if “Uncertified Cellular Plan” appears.
Should I Enable Data Roaming with eSIM?

Yes — always turn Data Roaming ON for your eSIM:

Settings → Cellular → Data Roaming → ON

Remember to turn it off after your trip to avoid accidental roaming charges on your primary SIM.
How to Remove an eSIM After Use

If you no longer need your plan:

Settings → Cellular → Select your eSIM → Remove Cellular Plan.

You can reinstall the same eSIM by re-scanning your QR code (same device only).
How Do I Receive My eSIM After Purchase?

Once your payment is confirmed, you’ll receive an email containing all the access details for your eSIM plan. This email includes:

  • A QR code to activate the eSIM instantly on your device.
  • An iOS install link if you prefer a one-tap installation on compatible iPhones.
  • A manual activation code (for devices or situations where QR scanning isn’t possible).

If you don’t see the email within a few minutes, please check your Spam or Promotions folder in your inbox.
How Is the Validity Period Calculated?

The validity of your plan begins upon first connection to the network (not at purchase).

You’ll see the specific duration listed on your package page before checkout.
How Can I Check My Remaining Data?

Depending on your plan:

  • Some packages show real-time usage in your account dashboard.
  • Otherwise, go to your device:

    Settings → Cellular → eSIM → Data Usage.
Can Multiple Phones Use the Same eSIM QR Code?

No — each QR code can only be activated on one device.

However, the same phone can reinstall the same eSIM profile if needed.
Will My Physical SIM Still Work?

Yes! Your physical SIM remains active even when using an eSIM.

We recommend:

  • Turning off data roaming on your physical SIM
  • Turning on Wi-Fi Calling for calls while abroad.
Common eSIM-Compatible Phones (2025 List)

Below is a list of popular devices that support eSIM technology:

🔹 Apple iPhones
  • iPhone XR, XS, XS Max
  • iPhone 11, 11 Pro, 11 Pro Max
  • iPhone SE (2nd gen and later)
  • iPhone 12 / 13 / 14 / 15 Series
  • iPhone 15 Pro / Pro Max (eSIM-only in the U.S.)
🔹 Samsung Phones
  • Galaxy S20, S21, S22, S23, S24 series
  • Galaxy Note20, Note20 Ultra
  • Galaxy Z Flip, Z Fold series
  • Galaxy A54, A55, A73 (some regions)
🔹 Google Pixel
  • Pixel 3 and newer
  • Pixel Fold
  • Pixel 7a, 8, 8 Pro
🔹 Other eSIM-Compatible Phones
  • Oppo Find X5, X6
  • Huawei P40, Mate 40
  • Motorola Razr 5G
  • Sony Xperia 10 III, 1 IV
  • Xiaomi 13, 13 Pro, 14 series
Why Choose 195SIM for Your eSIM Plan?

🌍 Instant global connectivity


⚡ Quick email delivery — receive your eSIM in under 2 minutes


💰 Affordable local rates — no roaming surprises


🔒 Secure online checkout